Increase law firm revenue by 10% in 2 years using the
exact same business development team.
ikaun is a world-class experience management platform for the legal services industry. Built based on the needs of business development, marketing, and knowledge management, ikaun offers a unique solution for streamlining how experience is discovered, shared, and reused by business development and fee earners.
Increase law firm revenue by 10% in 2 years using the
exact same business development team.
ikaun is a world-class experience management platform for the legal services industry. Built based on the needs of business development, marketing, and knowledge management, ikaun offers a unique solution for streamlining how experience is discovered, shared, and reused by business development and fee earners.
A better way to find, manage and effectively utilize your
collective knowledge and skillsets.
Our mission is to create an ever-evolving knowledge set of experience that is always current and easily reused when
cross-selling, staffing, and generating pitches and proposals.
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Experience Discovery
Eliminate "pardon the interruption" emails with a catalog of collective skills and experience of everyone within your organization.
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Proposal Generation
Respond to RFPs faster by generating consistent, on-brand proposals.
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Cross-selling
Efficiently grow the business by making siloed practice information available firm-wide.
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Staffing
Eliminate email as the mechanism for ad-hoc staffing of matters with validated attorney experience profiles.
Respond to more RFPs
every month
Ikaun gives the business development team the power to work autonomously in creating accurate proposals, while still maintaining high-quality pitches and a higher win rate. Client expectations continue to increase, putting more pressure on business development to respond to RFPs faster.
3 Challenges Facing New Business Development in 2020
Just like every other industry today, the legal services industry is experiencing massive disruption lead not only by technology but also by client expectations. These expectations are forcing firms to become more responsive and leverage their experience and expertise in new and creative ways. In working with our clients and prospects, we’ve identified three challenges that are impacting business development and ultimately firm growth.
- Changing client expectations are demanding more time from attorneys.
- Mergers & combinations are making it difficult for firms to understand their collective experience.
- Clients are increasingly using new vehicles for hiring counseling, including reverse auctions, AFAs, and RFPs.
Use ikaun to keep attorneys focused on billable work
Seamless
experience collection
Seamless
experience collection
Centralize your everything your firm has done, and who did it, into a single location to help with pitches, proposals, cross-selling, staffing, and more.
- Ikaun talks to your internal systems (DMS, CRM, Time & Billing, and more) and automatically populates attorney, client and matter profiles.
- Continuously improve experience data by allowing lawyers to actively create and validate experience records.
- Over 200 standard and premium connectors to ensure data is consistent across all systems.
- Ikaun publishes changes to any number of backend systems using Microsoft Flow.
Profileattorney experience
Let’s say you want to know who in your law firm has experience in a particular area of law within a specific industry vertical. Rather than sending an email out to everyone in the firm, you can enter your search into ikaun to discover internal experts across specific areas of law, cases, clients, matters, and more.
- Create rich profiles that include the biography, employment history, bar admissions, court affiliations and other key information about your firm’s associates, counsel and managing partners.
- Control which filters are available to specific people or groups to limit access to certain information.
- Maintain central control of skills taxonomy while enabling people to search by skills.
Centralize matter information
Make the most important aspects of your matters accessible with easily searchable profiles. Integrate with the systems your firm uses to create a snapshot of the work your firm has done.
- Create a comprehensive database of knowledge around representative matters.
- Capture data from your matter management system, time & billing, and more to automatically populate your firm-specific fields.
- Validate experience records with attorneys to ensure experience data is valid and up-to-date.
- Summarize filtered matters to show top-billed clients, fees collected, hours billed, or any custom fields.
Snapshotclient information
Ikaun's Client Directory gives you quick, secure access to detailed client data, so you can get a breakdown of ongoing work to better understand what’s happening with each client at any given time.
- Institutionalize knowledge and reduce information loss around clients.
- Identify areas of law and specific skills used to service your clients.
- Pull in financial data and budgets to identify your most profitable clients.
- Share detailed internal information to add context to client relationships.
- Maintain complete control over sensitive data with role-based security.
Streamline Proposal & Pitch Generation
Leverage experience already unified in your ikaun platform, including matters, attorney information, service descriptions, content, and more, to create beautiful on-brand proposals and pitches in minutes.
- Create highly engaging microsites to share with your prospects and partners easily.
- Export your pitch deck and proposal in one click to a branded Word, PowerPoint, or PDF document.
- Eliminate manual rework, and produce consistent and on-brand proposals in pitches every time.
- Know who engaged with your microsite, and when, with valuable engagement analytics.
Share content with
your firm and clients
Find and manage internal and client-related content securely. Easily share content within your firm or with prospective clients.
- Effectively communicate recent client updates, processes, and procedures to your firm with the click of a button.
- Position your firm as a thought leader by sharing marketing assets and content with prospective clients.
- See who has engaged with your content with actionable analytics.
- Share confidently with tight security controls - select who has visibility to document types and who they can share with.
![IKA[81419]](https://www.ikaun.com/wp-content/uploads/2019/08/IKA81419.png "IKA[81419]")
Get answersquickly
Discover experience and knowledge quickly with the power of natural language processing, simply search the way you speak and get answers in seconds.
- Build a repository of frequently asked questions, quick tips, and more.
- Search in the way you speak, and get answers in real-time from anywhere in your ikaun environment.
- Improve answers over time with supervised learning, giving you the power to enhance the firm's digital assistant.
Source validated
attorney experience
Ikaun is designed to ensure the experience collected from internal systems, lawyers, and staff is validated and continuously improving.
- Lawyers can create new experience records and validate those created for them.
- Create a curated database of experience by enabling lawyers, business development and marketing to work together.
- Identify "best of" experience records for easy identification during the proposal process.
NEW
Start generating proposals in 24 hours based on the content you already have
Integrate with your firm's existing systems
Ikaun's suite of systems integrations helps you centralize important company information, making it easier for employees to find information faster and make better decisions. Simplify reporting and give leaders a comprehensive view of engagement, sales, client advocacy, and more.
Recognized as a Leading
Knowledge Management Solution
Recognized as a Leading Knowledge Management Solution
Ikaun puts a high priority on getting information to your employees when and where they need it, while also keeping it safe from unauthorized access. Ikaun's advanced AI knowledge discovery capabilities can derive answers and assist in research scenarios using natural language processing.
Key Features
Ikaun was built to help organizations easily create, discover, and use knowledge to enhance employee productivity and increase business outcomes.
Experience Finder
Leverage your organization's collective experience for better decision making; easily search for internal experts by skill sets, industry expertise, and more.
AI-Enhanced Search
Ikaun’s Intelligent-Knowledge-Assistant searches through your ikaun environment and other connected systems to help answer FAQs, find people, find assets, or support complex research scenarios.
Profiles
Create easy-to-read profiles that include biography, skills / expertise, employment history, certifications, affiliations and other key information about your employees.
Proposal Generator
Leverage experience already unified in your ikaun platform to create beautiful on-brand proposals and pitches in minutes.
Knowledge Campaigns
Deploy knowledge campaigns to inform employees about active pursuits, new clients, or firm news.
Integrations
Connect your document management systems, CRM, and other popular applications with ease and confidence.