World class expertise & knowledge management — powered by AI.
Win more business than ever thought possible.
ikaun is a world-class expertise & knowledge management powered platform, powered by cutting-edge AI technology and designed specifically to help marketing, BD, bid and proposal managers in professional services organizations significantly improve win rates.
Ready to win more business than ever thought possible?
Expertise & knowledge management with measurable results that move the needle.
Elegant. Simple. Quick to deploy.
Expertise & knowledge management matters. It is vital not only in terms of raw time savings and cost efficiencies but is pivotal for professional services firms’ ability to win new business.
Marketing, BD, KM bid and proposal managers are burning painful, low value hours of research in the absence of the right technology without adding differentiating value to the output, but rather are over-extending just to meet minimum requirements.
With expertise & knowledge management, information is centralized in exactly one place and, by design, means that marketing, BD and KM know that the information they need resides in that exact, single “place”. Marketing and BD know where to go, and once they get there, that they are accessing information that’s up to date and ready at the touch of a button for an array of business-critical needs.
Before ikaun: responding to RFPs and pitching new clients is insanely time-consuming, files are all over the place and you're not sure which one is most up-to-date. You don't have all the information needed from SMEs or attorneys, and you can't identify bottlenecks in the system, because there is no system to assess.
After ikaun: you're responding to 40% more RFPs every month, and creating world-class pitches at the same time. You're differentiating your firm from the competition and better understanding why you win and why you lose, flanking the competition at every turn. You'll be the firm others fear to compete with because of your polish, speed, and quality.
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Experience Discovery
Eliminate "pardon the interruption" emails with a catalog of collective skills and experience of everyone within your organization.
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Proposal Generation
Respond to RFPs faster by generating consistent, on-brand proposals.
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Cross-selling
Efficiently grow the business by making siloed practice information available company-wide.
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Staffing
Eliminate email as the mechanism for ad-hoc staffing of projects with validated SME experience profiles.
Meet IKA: ikaun’s innovative gen AI tool that reduces RFP response time by 90%
Imagine an intelligent, super-power-enabled member of the marketing and business develop team that has perfect knowledge of every successful RFP the organization has ever produced, perfect knowledge of the expertise of every single fee earner at the firm, and infinite computing ability to produce outcomes without fail or error.
IKA helps marketing and BD teams throughout the entire RFP lifecycle, from down-selecting which RFPs the organization should respond to based on the skillsets of its experts, automatically answers questions of qualifying RFPs, generates consistent, enriched responses in a matter of seconds and provides multiple suggested RFP responses that target a variety of strategic approaches, and more.
Respond to more RFPs
every month
Ikaun gives the business development team the power to work autonomously in creating accurate proposals, while still maintaining high-quality pitches and a higher win rate. Client expectations continue to increase, putting more pressure on business development to respond to RFPs faster.
Who we work with
Law firms
Organize firm experience into one hub.
Automatically generate consistent, brand-friendly proposals and pitches.
Streamline your business development workflow.
Automate award submissions.
Generate proposals that fit specific entity requirements (Government, Municipalities, and more).
Professional Services
Streamline proposals and statements of work.
Simplify company experience and make it reusable for complex pitches and proposals.
Automatically generate consistent, brand-friendly proposals and pitches.
Highlight past and current work for the firm to see, enabling outside sales and cross-selling.
Automatically populate complex proposal formats.
Use ikaun to keep attorneys and experts focused on billable work
Seamless
experience collection
Seamless
experience collection
Centralize your everything your firm has done, and who did it, into a single location to help with pitches, proposals, cross-selling, staffing, and more.
- Ikaun talks to your internal systems (DMS, CRM, Time & Billing, and more) and automatically populates employee, client, and project profiles.
- Continuously improve experience data by allowing SMEs to actively create and validate experience records.
- Over 200 standard and premium connectors to ensure data is consistent across all systems.
- Ikaun publishes changes to any number of backend systems using Microsoft Flow.
Profileemployee experience
Let’s say you want to know who in your organization has experience within a specific industry vertical. Rather than sending an email out to everyone in the firm, you can enter your search into ikaun to discover internal experts across specific vertical, technologies, clients, and more.
- Create rich profiles that include the biography, employment history, industry certifications, and other key information about your team.
- Control which filters are available to specific people or groups to limit access to certain information.
- Maintain central control of skills taxonomy while enabling people to search by skills.
Centralize project information
Make the most important aspects of your matters accessible with easily searchable profiles. Integrate with the systems your firm uses to create a snapshot of the work your business has done.
- Create a comprehensive database of knowledge around representative matters.
- Capture data from your project management system, time & billing, and more to automatically populate your firm-specific fields.
- Validate experience records with SMEs to ensure experience data is valid and up-to-date.
- Summarize filtered matters to show top-billed clients, fees collected, hours billed, or any custom fields.
Snapshotclient information
Get quick, secure access to detailed client data, so you can get a breakdown of ongoing work to better understand what’s happening with each client at any given time.
- Institutionalize knowledge and reduce information loss around clients.
- Identify areas of law and specific skills used to service your clients.
- Pull in financial data and budgets to identify your most profitable clients.
- Share detailed internal information to add context to client relationships.
- Maintain complete control over sensitive data with role-based security.
Streamline Proposal & Pitch Generation
Leverage experience already unified in your ikaun platform, including projects, SME information, service descriptions, files, content and more, to create beautiful on-brand proposals and pitches in minutes.
- Create highly engaging microsites to share with your prospects and leadership easily.
- Export your pitch deck and proposal in one click to a branded Word, PowerPoint, or PDF document.
- Eliminate manual rework, and produce consistent and on-brand proposals in pitches every time.
- Know who engaged with your microsite, and when, with valuable engagement analytics.
Share content with
your team and clients
Find and manage internal and client-related content securely. Easily share content within your team or with prospective clients.
- Effectively communicate recent client updates, processes, and procedures to your organization or team with the click of a button.
- Position your business as a thought leader by sharing marketing assets and content with prospective clients.
- See who has engaged with your content with actionable analytics.
- Share confidently with tight security controls - select who has visibility to document types and who they can share with.
![IKA[81419]](https://www.ikaun.com/wp-content/uploads/2019/08/IKA81419.png "IKA[81419]")
Get answersquickly
Discover experience and knowledge quickly with the power of natural language processing, simply search the way you speak and get answers in seconds.
- Build a repository of frequently asked questions, quick tips, and more.
- Search in the way you speak, and get answers in real-time from anywhere in your ikaun environment.
- Improve answers over time with supervised learning, giving you the power to enhance the organization's digital assistant.
Respond to
RFP's faster
Assemble pitch teams for proposals in a flash with People Pivot. View and navigate quickly through their profiles without losing search criteria or results.
- Easily navigate through your firm directory using filters and
- Find similar attorneys based on practice areas and past experience
- Filter results based on education, bar admissions or judge clerkships
Source validated
experience
Ensure the experience collected from internal systems, SMEs and staff is validated and continuously improving.
- Create new experience records and validate the ones created for them.
- Build a curated database of experience by enabling consultants, business development, and marketing to work together.
- Identify "best of" experience records for easy identification during the proposal process.
NEW
We'll get you goingin 24 hours
Our technology allows you to start generating proposals based on your website content and other sources by tomorrow.
Integrate with your existing systems
Ikaun's suite of systems integrations helps you centralize important company information, making it easier for employees to find information faster and make better decisions. Simplify reporting and give leaders a comprehensive view of engagement, sales, client advocacy, and more.
Recognized as a Leading
Knowledge Management Solution
Recognized as a Leading Knowledge Management Solution
Ikaun puts a high priority on getting information to your employees when and where they need it, while also keeping it safe from unauthorized access. Ikaun's advanced AI knowledge discovery capabilities can derive answers and assist in research scenarios using natural language processing.
Key Features
Ikaun was built to help organizations easily create, discover, and use knowledge to enhance employee productivity and increase business outcomes.
Experience Finder
Leverage your organization's collective experience for better decision making; easily search for internal experts by skill sets, industry expertise, and more.
AI-Enhanced Search
Ikaun’s Intelligent-Knowledge-Assistant searches through your ikaun environment and other connected systems to help answer FAQs, find people, find assets, or support complex research scenarios.
Profiles
Create easy-to-read profiles that include biography, skills / expertise, employment history, certifications, affiliations and other key information about your employees.
Proposal Generator
Leverage experience already unified in your ikaun platform to create beautiful on-brand proposals and pitches in minutes.
Knowledge Campaigns
Deploy knowledge campaigns to inform employees about active pursuits, new clients, or firm news.
Integrations
Connect your document management systems, CRM, and other popular applications with ease and confidence.